Policies & Information

Policies & Information

Last Updated: June, 2026

Last Updated: June, 2026

Shipping Policy
Shipping Policy

Processing Time

All orders are processed within 2–3 business days (Monday–Friday, excluding U.S. federal holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.

 

Domestic Shipping (United States)

We ship to all 50 U.S. states via USPS or UPS. Estimated delivery times after fulfillment:

• Standard Shipping (5–7 business days): $4.99

•  Expedited Shipping (2–3 business days): $12.99

Delivery estimates are not guaranteed. Delays caused by carrier issues, weather, or high-volume periods are outside our control.

 

Domestic Shipping Only

We currently ship within the United States only. We do not offer international shipping at this time. If you are located outside the U.S. and would like to be notified when international shipping becomes available, please email us.

 

Order Tracking

Once your order ships, you will receive an automated email with a tracking number. If you have not received your tracking information within 4 business days of your order, please contact us at hello@beauceron.studio.

 

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue, which may include reshipping or a full refund.

Processing Time

All orders are processed within 2–3 business days (Monday–Friday, excluding U.S. federal holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.

 

Domestic Shipping (United States)

We ship to all 50 U.S. states via USPS or UPS. Estimated delivery times after fulfillment:

• Standard Shipping (5–7 business days): $4.99

•  Expedited Shipping (2–3 business days): $12.99

Delivery estimates are not guaranteed. Delays caused by carrier issues, weather, or high-volume periods are outside our control.

 

Domestic Shipping Only

We currently ship within the United States only. We do not offer international shipping at this time. If you are located outside the U.S. and would like to be notified when international shipping becomes available, please email us.

 

Order Tracking

Once your order ships, you will receive an automated email with a tracking number. If you have not received your tracking information within 4 business days of your order, please contact us at hello@beauceron.studio.

 

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue, which may include reshipping or a full refund.

Return & Refund Policy
Return & Refund Policy

Our Commitment

We want you to love Berry Blossom. Because we are a small independent publisher, we ask that you review our policy before purchasing.

 

Eligibility for Returns

We accept returns within 30 days of delivery, subject to the following conditions:

  • The book is in its original condition — unread, unmarked, and undamaged

  • The book is in its original packaging

  • You have your order confirmation email or proof of purchase


We are not able to accept returns on:

  • Books that have been read, written in, or damaged after delivery

  • Discounted or promotional orders (including educator and school discount orders)

  • Digital or downloadable products (if applicable in the future)

 

How to Initiate a Return

Email us at hello@beauceron.studio with the subject line "Return Request – [Order Number]." Include your name, order number, and reason for return. We will respond within 3 business days with return instructions. Return shipping costs are the responsibility of the customer unless the item arrived damaged or was sent in error.


Refunds

Once we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method within 5–7 business days. Processing time may vary by bank or card issuer. We do not issue refunds for orders that are refused at delivery or undeliverable due to an incorrect address provided at checkout.

 

Exchanges

We do not offer direct exchanges at this time. If you would like a different item, please return your original order and place a new one.


Damaged or Incorrect Items

If you received a damaged book or the wrong item, please contact us at hello@beauceron.studio within 7 days of delivery with a photo of the issue. We will send a replacement at no charge or issue a full refund — your choice.

Our Commitment

We want you to love Berry Blossom. Because we are a small independent publisher, we ask that you review our policy before purchasing.

 

Eligibility for Returns

We accept returns within 30 days of delivery, subject to the following conditions:

  • The book is in its original condition — unread, unmarked, and undamaged

  • The book is in its original packaging

  • You have your order confirmation email or proof of purchase


We are not able to accept returns on:

  • Books that have been read, written in, or damaged after delivery

  • Discounted or promotional orders (including educator and school discount orders)

  • Digital or downloadable products (if applicable in the future)

 

How to Initiate a Return

Email us at hello@beauceron.studio with the subject line "Return Request – [Order Number]." Include your name, order number, and reason for return. We will respond within 3 business days with return instructions. Return shipping costs are the responsibility of the customer unless the item arrived damaged or was sent in error.


Refunds

Once we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method within 5–7 business days. Processing time may vary by bank or card issuer. We do not issue refunds for orders that are refused at delivery or undeliverable due to an incorrect address provided at checkout.

 

Exchanges

We do not offer direct exchanges at this time. If you would like a different item, please return your original order and place a new one.


Damaged or Incorrect Items

If you received a damaged book or the wrong item, please contact us at hello@beauceron.studio within 7 days of delivery with a photo of the issue. We will send a replacement at no charge or issue a full refund — your choice.

Terms & Conditions
Terms & Conditions

1. Acceptance of Terms

By accessing or purchasing from this website ("Site"), you agree to be bound by these Terms & Conditions. This Site is operated by Beauceron LLC. If you do not agree to these terms, please do not use the Site.

 

2. Products

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time. Product images are for illustrative purposes and may vary slightly from the physical item.

 

3. Pricing

All prices are listed in U.S. dollars. We reserve the right to change prices at any time. Promotional prices and discount codes are valid only for the specified period and cannot be combined with other offers unless explicitly stated.

 

4. Payment

We accept all major credit and debit cards and any payment methods offered through Shopify Payments. Payment is processed at the time of purchase. By submitting your order, you authorize us to charge your selected payment method for the total amount shown at checkout.

 

5. Intellectual Property

All content on this Site — including text, illustrations, design, logos, and images — is the property of Beauceron LLC or its licensors and is protected by U.S. and international copyright law. You may not reproduce, distribute, or use any content from this Site for commercial purposes without prior written permission.


  1. Educator & Bulk Discount Program

Discount codes for educators, schools, and libraries are issued at our discretion and are non-transferable. Abuse of discount codes — including resale of discounted books — may result in cancellation of your order and revocation of discount access.


7. Limitation of Liability

Beauceron LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or this Site. Our maximum liability for any claim arising from a purchase shall not exceed the amount you paid for that purchase.


8. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New York County, New York.


9. Changes to These Terms

We reserve the right to update these Terms at any time. The date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Terms.


10. Contact

For any questions about these Terms, please contact us at hello@beauceron.studio.

1. Acceptance of Terms

By accessing or purchasing from this website ("Site"), you agree to be bound by these Terms & Conditions. This Site is operated by Beauceron LLC. If you do not agree to these terms, please do not use the Site.

 

2. Products

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time. Product images are for illustrative purposes and may vary slightly from the physical item.

 

3. Pricing

All prices are listed in U.S. dollars. We reserve the right to change prices at any time. Promotional prices and discount codes are valid only for the specified period and cannot be combined with other offers unless explicitly stated.

 

4. Payment

We accept all major credit and debit cards and any payment methods offered through Shopify Payments. Payment is processed at the time of purchase. By submitting your order, you authorize us to charge your selected payment method for the total amount shown at checkout.

 

5. Intellectual Property

All content on this Site — including text, illustrations, design, logos, and images — is the property of Beauceron LLC or its licensors and is protected by U.S. and international copyright law. You may not reproduce, distribute, or use any content from this Site for commercial purposes without prior written permission.


  1. Educator & Bulk Discount Program

Discount codes for educators, schools, and libraries are issued at our discretion and are non-transferable. Abuse of discount codes — including resale of discounted books — may result in cancellation of your order and revocation of discount access.


7. Limitation of Liability

Beauceron LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or this Site. Our maximum liability for any claim arising from a purchase shall not exceed the amount you paid for that purchase.


8. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New York County, New York.


9. Changes to These Terms

We reserve the right to update these Terms at any time. The date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Terms.


10. Contact

For any questions about these Terms, please contact us at hello@beauceron.studio.

Privacy Policy
Privacy Policy

What We Collect

When you place an order, we collect your name, email address, shipping address, and payment information (processed securely by Shopify — we do not store card data). We may also collect browsing data through cookies and analytics tools to improve our Site.

 

How We Use Your Information

We use your information to:

•        Process and fulfill your orders

•        Send order confirmations and shipping updates

•        Respond to customer service inquiries

•        Send occasional emails about new releases or offers (only if you opt in)

 

Sharing Your Information

We do not sell or rent your personal information. We share data only with service providers necessary to operate our business (e.g., Shopify, our fulfillment partner, shipping carriers). These parties are bound by their own privacy commitments.

 

Cookies

This Site uses cookies to support basic functionality and analytics. You can disable cookies in your browser settings, though some features of the Site may not function correctly as a result.

 

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing hello@beauceron.studio.

 

Data Retention

We retain order data for as long as necessary to fulfill legal and business obligations, typically 7 years for tax and accounting purposes.

 

Contact

Questions about our privacy practices? Email us at hello@beauceron.studio.

What We Collect

When you place an order, we collect your name, email address, shipping address, and payment information (processed securely by Shopify — we do not store card data). We may also collect browsing data through cookies and analytics tools to improve our Site.

 

How We Use Your Information

We use your information to:

•        Process and fulfill your orders

•        Send order confirmations and shipping updates

•        Respond to customer service inquiries

•        Send occasional emails about new releases or offers (only if you opt in)

 

Sharing Your Information

We do not sell or rent your personal information. We share data only with service providers necessary to operate our business (e.g., Shopify, our fulfillment partner, shipping carriers). These parties are bound by their own privacy commitments.

 

Cookies

This Site uses cookies to support basic functionality and analytics. You can disable cookies in your browser settings, though some features of the Site may not function correctly as a result.

 

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing hello@beauceron.studio.

 

Data Retention

We retain order data for as long as necessary to fulfill legal and business obligations, typically 7 years for tax and accounting purposes.

 

Contact

Questions about our privacy practices? Email us at hello@beauceron.studio.

Accessibility
Accessibility

Beauceron LLC is committed to making this Site accessible to all users. If you experience barriers to access or need content in an alternative format, please contact us at hello@beauceron.studio and we will do our best to accommodate you.

Contact Us
Contact Us

Beauceron LLC is committed to making this Site accessible to all users. If you experience barriers to access or need content in an alternative format, please contact us at hello@beauceron.studio and we will do our best to accommodate you.